Global Director of Microsoft Services

Engineer Ahmed El-Hadidy

Engineer Ahmed has over 13 years experiance in Microsoft Development. Engineer Ahmed recieved his degree and Engineer certification from Cairo University. Engineer Ahmed has led the implementation of many Microsoft solutions and customized applications. His experiance and that of his team include projects involoving Customer Relationship Management Applications (CRM), Enterprise Resource Planning Applications (ERP), Supply Chain, Transportation and Logistic Applications, Data Integration, Information filtering, semantics and Statistics.

Global Director of SAP Services

Petr Palan

Petr started his career at PriceWaterhouseCoopers and is the acting CEO of SAP Concepts in the Czech Republic and CNT Bulgaria. Petr currently leads over 100 SAP consultants. He has experience in international management and management of complex projects or programs of projects with focus on consulting and information technologies. Broad Utility, Telco and Retail experience. 

Specific areas of expertise apart from the above mentioned include Change Management, Corporate Risk Management, Business Continuity Management, energy markets, Smart Metering and AMR systems, SAP, Sarbanes-Oxley Compliance, process and IT/IS optimization.

Petr has successfully overseen more than 3 dozen large SAP implementations. He

Global Director of Oracle Services

Mr. Kizito Makatiani

Mr. Kizito Makatiani is the Managing Director and founder of Turnkey Africa Ltd which was founded in 1997 with the aim of developing software applications, for small and medium sized businesses in Africa.

Kizito graduated from Moi University with a Bachelors Degree (BSc) in Chemical and Process Engineering, and had previously worked for three years as the Billing System Administrator at Africa Online.

Global Director of Graphic User Interface Design & Web Services

Shkumbin Brestovci

Shkumbin has developed for Philips Speech Processing, Vienna, Austria, for four years.

Over the years he has employed his linguistic and mathematical skills and knowledge in various projects, including translating Peter Bartl Albanien (1998) and working as a freelance Programmer and Web Developer in Vienna. Proficient in HTML, DHTML, JavaScript, PHP, Visual Basic, PERL, SQL, ASP, Delphi and Pascal.

Shkumbin's academic achievements include studies of Mathematics in Kassel, Germany and Prishtina (1989-1990), and General Linguistics in Vienna (1991-1996).    

Astrit Hyseni

A programming dinosaur, who walked his first steps into the virtual universe in an Amstrad CPC 464. Found himself in Vienna studying Informatics and would have finished by now if it wasn't for that Final Project, which has heroically resisted his will to this day. 

Owns an IT Consulting company in Vienna for the past six years. His experience ranges from Design and software Development in Delphi, Java, C / C# / C++, for both applications and webportals, to IT Project Management and ERP (Enterprise Resource Planning) for small and medium companies, including SAP modules and ABAP/JAVA configuration and programming.

Global Director of Project Management Services

Laiche Bourouh
Director of Project Management Services Services Algeria

Master of Business Administration, ISGP Business School, State Certified Consultant in strategic diagnostics, Mechanical energy engineer
In his corporate career Laiche has worked as director of logistics in the construction industry. He was the project manager in charge of moving the company from a pure functional to a matrix organization to facilitate project management.
An entrepreneur since 2005, he focuses on consulting and training in organizational development, strategic diagnostics and the adoption of project management, including software tools.

Marcelo Bellotto
Director of Project Management Services Argentina

MBA in Management Information Systems from Universidad de Salvador, Argentina, MBA from IAE Business School at Universidad Austral, Argentina, Information System Engineer from Universidad Tecnológica Nacional, Argentina
Bellotto has over 15 years of management experience in the IT and software industry, leading large and complex software application developments. Some of the positions he has held in the past are IT Manager, Project Manager, Business Unit Manager , General Manager. He has also participated in numerous projects within Argentina, cooperating with companies such as Siemens, Glaxo SmithKline, Ericsson, Telecom Argentina, etc. Bellotto was previously co-founder and Project Manager of Vanguardia Business Solutions, a company which delivers IT and outsourcing services.

Alan Griffiths
Director of Project Management Services Australia

Griffiths started his career with Australia’s major sugar refiner – Colonial Sugar Refining Co. – training as a mechanical engineer (in heavy sugar crushing and refining). Equipped with the logic of that profession, he soon moved out into sales and marketing, with subsequent progression into senior management roles in the corporate world, working for internationally recognized leaders in their field, such as Dynapac, Coates Hire Service and the Tractor & Equipment Division of Ford Motor Co. His management style has always been one of support for all staff members, training and mentoring them in their delegated areas of responsibility.
He later moved into management consultancy, specializing in resurrecting fallen companies, ranging from a psychiatrist’s practice to a brick manufacturer, from several major equipment hire companies to a nationally accredited training college to mining companies and more. At the same time, he took over the distribution of management training material (in multi-media form) from the BBC - British Broadcasting Corporation - and Harvard Business School.

Dierik Rotsaert
Director of Project Management Services Benelux

Graduate in Business Management, COOVI, Brussels, Productivity Specialist, Association of productivity specialist, Florida, Business Process Renengineering by M. Hammer, Brussels, Senior EQA Assessor, CAF assessor
Rotsaert led international projects as consultant, senior consultant and project leader throughout the world from Canada to South Africa with focus on productivity and quality improvements. Rotsaert has gained experience in a broad range of environments (from funeral parlors to Gold Mines). He speaks fluent Dutch, French, English and has a working knowledge of German.

John Grass
Director of Project Management Services Brazil

B.Sc in Electronics - Telecommunications, UNB, Canada, Project Management Professional (PMP®) certification from the Project Management Institute, Member of the Porto Alegre, RS (Brazil) chapter of the Project Management Institute (PMI), TenStep Project Manager (TSPM™) certification from the TenStep Academy, Member of the special interest group in IT Telecommunications, Awarded 1996 Service Excellence Award - Process Improvement Project - Fibre Optics, Awarded 1993 Service Excellence Award - Risk Reduction Project - Fire and Insurance, Awarded 1990 Service Excellence Award - Network Upgrade Project - Customer Dialing Changeover
Grass is an experienced international project manager and instructor. He has been involved in a variety of telecommunications projects from network operations implementations to cellular company start-ups. He has worked in cooperation with many of the larges international telecommunications systems suppliers, IBM, Amdocs, Nortel e CGI to implement both IT and Network systems. He has formerly worked for Bell Canada, Telesystems International, Bell Canada International and Expertech Network Installations.

Alexander Apostolov
Director of Project Management Services Bulgaria

M.Sc. in Economics, Author of two books and six training courses in project management, Project Management Professional (PMP®) certification from the Project Management Institute (PMI), TenStep Project Manager (TSPM™) certification from the TenStep Academy, Project Management for Information Systems certification from the British Computer Society, Founder and President of the Bulgarian Project Management Association, Member of the Council of the International Project Management Association (IPMA), First IPMA Assessor
Apostolov has 14 years of experience in project management. He has been responsible for a large number of projects financed by the European Union and other international organizations. He previously founded Projecta Ltd. - a project management consultancy and training company, based in Sofia, Bulgaria. He speaks Bulgarian and English, and is conversant in Russian.

Glen Sabatier
Director of Project Management Services Alberta

Project Management Professional (PMP®) certification from the Project Management Institute. Information Systems Professional (ISP®) certification from the Canadian Information Processing Society, Certified Computing Professional (CCP®) certification from the Institute for the Certification of Computing Professionals, Microsoft Certified Systems Engineer (MCSE®)
Sabatier has over 15 years experience in developing and managing information technology. He formalized his career in project management while working for IBM Canada. Prior to IBM, he worked as a manager in a company that developed software solutions for fortune 500 companies such as Liberty Mutual, Hallmark, Apple, and Boeing. After leaving IBM, Glen established himself as consultant managing projects and developing project teams. Glen has successfully managed software development and information technology projects in a wide variety of industries such as Banking, Insurance, Utilities, Oil and Gas, Travel, Telecommunications, and Publishing.

Ray Fragapane
Director of Project Management Services Toronto

Project Management Professional (PMP®) certification from the Project Management Institute. Awarded 1998 Outstanding Contribution Award from PMI, Southern Ontario Chapter. Member of the Microsoft Project Association (MPA). TenStep Project Manager (TSPM™) certification from the TenStep Academy. Part-Time professor at Humber Institute of Technology and Advanced Learning in Toronto since 2000 in the Project Management Post-Graduate and Continuing Education Programs. Member of the Project Management Advisory Board at Humber Institute. Course developer for Project Planning and Scheduling using computer tools, PMO and PPM, Project Integration, Monitoring and Control, and eLearning. Diploma in Computer Science from Aumoniers Du Travail, Charleroi, Belgium.
Ray is an experienced project manager, consultant and instructor on project management, PMO, software development methodologies, portfolio management and people management. His work experience extends over 30 years. He worked for NCR in Europe, USA and Canada and several consulting firms in Toronto, Canada: MGV Consulting, DMR Consulting and Performance Advantage.
He was founder and president of a software development company for 6 years. He also has extensive knowledge in retail and EFT/Payment systems and specializes in transforming businesses through the adoption of project management principles, methodologies and technology.
Born in Belgium from Italian parents, Ray immigrated to Canada in 1980 and became a Canadian citizen. He is familiar with both French and Italian cultures and speaks fluently English, French and Italian.

Stalbek Konushaliev
Director of Project Management Services Central Asia

Bc. in Law - Kyrgyz Government National University, M.Sc. in Electrical Engineering - Frunze Polytechnic Institute
Konushaliev has more than 20 years experience in business and consulting. He has worked for numerous companies in Kyrgyzstan, Kazakhstan and abroad as an engineer and high ranking manager. The positions he has held in the past include Consultant of Trade Counselor of the Austrian Embassy in Kyrgyzstan, leader of the law group of Joint TACIC Europe government and Chamber of Commerce Kyrgyzstan project in Kyrgyzstan, and project director, commercial director and executive director for numerous enterprises. He specializes in management consulting, new business development and practical project management.

Beat Dietziker
Director of Project Management Services Central and Deutschland

Dipl. Betriebsoekonom KSZ, Zurich, Switzerland, Member of "PM Switzerland Association", TenStep Project Manager (TSPM™) certification from the TenStep Academy, Project Management Professional (PMP®) certification from the Project Management Institute
Dietziker has over 25 years experience in managing IT projects. Before he established TenStep Central Europe GmbH and TenStep Deutschland GmbH, he spent 15 years as a co-partner and CEO of the Swiss branch of a big German software company, SoftM. He has worked for both international and local companies, especially in ERP Software integration. He speaks German, English and basic French.

Javier González Fulle
Director of Project Management Services Chile and Peru

Civil Industrial Electrical Engineer, Pontificia Universidad Católica de Chile, Post-Title in Business Administration, Pontificia Universidad Católica de Chile, Project Management Professional (PMP®) certification from the Project Management Institute
González has more than 25 years of experience in IT Management as well as in management positions in leading corporations. He was in charge of PMO Definition and Implementation in Ripley, one of the leading corporations in retail industry in South America. As the result of this project, he has been awarded as CA CLARITY VIP AWARD 2007.
González has been in charge of big projects in bank, retail, marketing, and agro industry corporations and has served as the CIO at Comercial Maipo, Osorno y La Unión Bank, and COMICROM.
Since 1998, González has specialized in project management, software engineering, methodology design and implementation. He has been enrolled in formal education around the PMBOK® Guide, RUP, CMMI and ITIL frameworks, and has led projects related to these frameworks in several corporations such as: Falabella, Nexus, Molymet, SINACOFI, Security Group, Banco Falabella, CODELCO, Banco de Chile, and Banco BICE, among others.

Enrique Ledesma
Director of Project Management Services Ecuador

Project Management Professional (PMP®) certification from the Project Management Institute, Active PMI member and Community Formation Liaison with PMI for the formation of PMI Capítulo Ecuador, M.Sc. in Construction Project Management at University of Reading, United Kingdom, Bachelor Degree in Civil Engineering at Louisiana State University, South American Champion 100 meter butterfly, 1978 - 1980 - 1982
Ledesma has over 20 years of project management experience in the construction industry, leading complex projects for private sector clients by providing project management services as client representative. In 1995 he started and has managed Ledific S.A., his own project management consulting company with clients building: schools, universities, hotels, multiplex, shopping centers, apartment buildings, museums, an aquarium, a concert hall, a land development and country club projects.
He has experience as instructor in project management since 2000 for the M.Sc. in Construction management at Universidad San Francisco de Quito, trainer in PM for companies like General Motors Omnibus B.B., Siemens Ecuador, and speaker at local project management conferences.

Néjib Sfayhi
Director of Project Management Services Tunisia

TenStep Project Manager (TSPM™) certification from the TenStep Academy, Chartered Account Diploma, IHEC University – Tunisia - 1986.
Sfayhi has more than 25 years of experience as a project manager, consultant, coach, trainer and lecturer in the field of financial audit. In the field of general project management he specializes in project audits. He is the author of the French version of the "Guide to Using International Standards on Auditing in the Audit of Small- and Medium-Sized Entities" published by the International Federation of Accountants (IFAC), 2007. He was lecturer of financial audit at the universities of IHEC and UMLT (Tunisia).

Orlando Casabonne
Director of Project Management Services France and UK

Master of Political Science, Berlin, Germany, Master of Business Administration, Reutlingen, Germany, Lecturer of Project Management at the MBA Programs of the Universities of Reutlingen and Furtwangen, Germany, TenStep Project Manager (TSPM™) certification from the TenStep Academy, Project Management Professional (PMP®) certification from the Project Management Institute, Member of PMI Paris, Member of PMI Frankfurt
Casabonne is based at the French-German-Swiss border and focuses on training and consulting services for project management methodology and Project Management Offices around the world. He works in English, French, German, Spanish and Portuguese. He has trained project managers, managers and senior executives from around the world. Besides Project Management, he has a strong background in General Management, Sales, Finance and Controlling.
TenStep France covers Algeria, Andorra, Benin, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Djibouti, Democratic Republic of the Congo, Equatorial Guinea, France, French Guyana, French Polynesia, Gabon, Guadeloupe, Guinea, Haiti, Ivory Coast, Luxemburg, Madagascar, Mali, Mauritania, Mauritius, Martinique, Mayotte, Monaco, Morocco, New Caledonia, Niger, Québec, Republic of the Congo, Reunion, Rwanda, Saint-Pierre and Miquelon, Senegal, Seychelles, Togo, Tunisia, Vanuatu, Wallis and Futuna.

Janos Barocsi
Director of Project Management Services Hungary

Electrical Engineering, Kando Kalman College, Budapest, Hungary, MBA, College of Foreign Trade, Quality management, Zrínyi Miklós Defense University, Budapest, Microsoft Certified Professional Tokyo
Barocsi has seven years experience in managing multi-language translation projects. He has started and managed his own translation and trading company since 1998. He has nine years experience as product engineer and trainer in a multicultural environment in Tokyo, Japan where he worked for Nikkiso-Sundstrand Co., Ltd. an American-Japanese joint venture company. Before this Barocsi worked 6 years as designer at a train manufacturer and 2 years as sales manager. He speaks English, Hungarian and basic Japanese.

Hari Pisati
Director of Project Management Services India

Masters in Business Administration (MBA) from University of Cincinnati, USA, Masters Certificate in Project Management, George Washington University, USA, Masters in Mechanical Engineering (MS), University of South Florida, USA, Bachelors in Mechanical Engineering (BS), Osmania University, India, Project Management Professional (PMP®) certification from the Project Management Institute, Certified as Master Black Belt in Six Sigma, Harrington Institute, USA, Member of the Southwest Ohio (USA) chapter of the Project Management Institute (PMI), Member of Institute of Management Consultants, USA, Member of PMI’s Portfolio Management review committee
Pisati has over 15 years of Project Management consulting experience across a wide variety of industries such as e-business, system integration, manufacturing, health care, financial and insurance) and solutions. He is a seasoned program / project manager with extensive knowledge of project lifecycle implementation, PM methodology development, and PMO setup/implementation.

Syed Aafaq Hussain
Director of Project Management Services Quahance, Bangalore, India

Bachelors in Electronics and Communication Engineering (E&CE), Gulbarga University, India, Certified SAP R/3– Sales and Distribution Consultant
Hussain has over 18 years of training, consulting and implementation experience across a wide variety of industries such as ERP, SFA, CRM, BPO, Banking, Knowledge Management, eLearning, and Performance Support. He has handled clients globally in training desing, development and delivery, onsite implementation and consulting. He has extensive experience in knowledege management and eLearning solutions to global Fortune 500 companies.

Sameer Siddhanti
Director of Project Management Services Quahance, Bangalore, India

Master of Science (in Electronics) from Karnataka University, India, Project Management Professional (PMP®) certification from the Project Management Institute, QAI certified Software Project Manager, Six Sigma Green Belt certification from 6sigmastudy
Siddhanti has over a decade of IT experience. He has worked as a part of BPM group and is conversant with Six Sigma methodologies. A successful software project development manager with experience in all aspects of iterative product development from cradle to grave, he has provided knowledge management solutions to various companies globally.

Koshy Ninan
Director of Project Management Services Kayen, Pune, India

Mechanical Engineer – from Mysore University, General Management Program – IIMA, Trained Business Consultant
Ninan, a business development Consultant in Pune, India for the last five years, has consulted and is working hands-on in diverse businesses in the manufacturing and services space, with customers in the automotive, IT education, strategic HR, security solutions and FMCG space.
A qualified engineer with experience in operations and planning, Ninan is a former senior executive with 25 years experience with a large engineering MNC at the national and regional levels. His responsibilities there included business plan creation, sales operations, business development, direct marketing, key account management, distributor management, product development, customer relationship management and strategic alliances.

Jim Maher
Director of Project Management Services Ireland

Computer Science graduate of Trinity College, Dublin
Maher has extensive experience of the Irish ICT industry, gained over a period of more than 20 years. During that time, he has held several Senior Management positions with a number of industry-leading IT services companies, working extensively in Irish industry and commerce as well as establishing lasting business relationships at executive level with many blue-chip private and public-service organizations.

Ruth Goldberg
Director of Project Management Services Israel

BSC in Mathematics & Statistics, Hebrew University of Jerusalem, MBA in Management Information Systems, Hebrew University of Jerusalem, Senior Manager Certification Program , Amdocs Business School, Trainer, MIS department of the Hebrew University of Jerusalem
Goldberg has over 20 years of management experience in the IT and software industry, leading large and complex software application developments. Her experience includes project management positions at Amdocs in the Telecom Customer Care and Billing department, and Social Security IT Division manager in the Israeli government.
Goldberg was previously co-founder and General Manager of Metar, a company which delivers innovative eLearning solutions, project management tools and consulting services. She speaks fluent English, Hebrew, Dutch and French.

Vito Madaio
Director of Project Management Services Italy

Diplomas in Accounting Management, Salerno, IBM System Engineer for Large Systems Architectures, Certified as Security Auditor BS7799 by the British Standard Institute (BSI), Certified as Project Management Professional (PMP®) by the Project Management Institute (PMI), Member of PMI Rome Chapter
Madaio spent about twenty years as an IBM System Engineer and Project Manager, then was the Information System Director (ISM) of Skandia Insurance Group in Italy and a Senior Consultant and Service Manager for Cap Gemini Ernst & Young.
Madaio, as an IBM System Engineer, led big consultancies on projects dealing with renewing, updating, transferring and merging of data centers in the Italian finance area.
Madaio's native language is Italian, and he speaks fluent English and solid French.

Kazuo Shimizu
Director of Project Management Services Japan

Awarded 2004 Distinguished Contribution Award from the Project Management Institute (PMI), Awarded Masters Certificate in Project Management (1997), George Washington University, Fellow of Japan Society of Civil Engineers (JSCE), Member of PMI Japan Chapter, Society of Project Management, and Project Management Association of Japan, Auditor of IIBA Japan Chapter, Bachelor of Science in Engineering , Waseda University, Japan, Translation of PMBOK® Guide for 2000 edition, 3rd edition, and 4th edition, including other many PM related books into Japanese
Shimizu began working in project management in the early 1980s, and delivered several PM related papers in the field of construction on the activities of Construction Management Committee of JSCE. Shimizu was engaged in the development of the Port of Colombo (ODA of Japanese Government) for 14 years as the Consulting Engineer (the Engineer) and gained experience in project/program/portfolio management. Shimizu joined a foundation (Think-tank) for a Ministry and promoted PM in Japan as a secretary general and a director of PMI Japan chapter for 6 years and 4 years respectively. Shimizu is a chair/representative director for Project Management Incubation Association (Assigned Non-profit Organization).

Kushtrim Mehmetaj
Director of Project Management Services Kosovo

Master Degree in Strategic Management, University of Prishtina, Kosove, education institution, Bachelor Diploma, General Management & Information Technology, University of Prishtina, Prishtine, education institution, Certified, Winter University Certificate Program in European Union Law, College of Europe, Bruges and Business and Strategies – Europe, Kosova, Certified, European Economic Integration Co-operator, Kosova Chamber of Commerce, Academic Training Association, Netherland/University of Prishtina, Kosova, Member of National Career Guidance Network, National CG Center, Ministry of Education, Kosove
Mehmetaj has more than 12 years of professional experience in international environments, different sectors & at management positions for government, contruction, foreign aid programs, renewable energy, ICT, decorative stones and recycling industries. He has been engaged for several years in private and public sector development, increase in competitiveness, employment generation, poverty reduction and economic growth stimulation. Mehmetaj also has extensive knowledge & experience in enterprise management, evaluation & build of organizational capacity, (restructuring, privatization), application of modern corporate governance concepts & techniques, strategic management approach, change management, project management, financial & investment analysis and monitoring, & HR (HR Management & HR Development).

Jorge Valdés Garciatorres
Director of Project Management Services Latinoamérica

Bachelor Degree in Business Administration for Universidad del Valle de México, where he graduated with highest honors, Certified as Project Management Professional (PMP®) by the Project Management Institute (PMI), Certified ITIL foundations, Active member of PMI and member of the board of Chapter México as Vice-President of Certification and Professional Development, Active Member of Toast Master International where he is the VP of Public Relations at BIAM Club
Valdés has more than 24 years of experience in Project Management, working mainly in the fields of IT Operations, Infrastructure & Communication Services, He also has solid experience in performance measurement, strategic planning, PMO design, deployment and operation, project portfolio management, process design and deployment, and business process modeling and reengineering.
He has been invited as a guest professor at UNAM, ITAM, UNITEC and Jones International University (JIU), where he has taught several advanced Project Management Classes.
He has conducted projects in México, Colombia, and Chile, and has been invited as a guest speaker at UNAM, Costa Rican PMI’s Chapter, Software Guru, and other important forums.
He joined the TenStep business network in 2001. Since then, he has been the Managing Director of TenStep
Latinoamérica, which covers all Spanish speaking countries and regions of America.

Raja Noor Ainin
Director of Project Management Services Malaysia

Bachelor of Arts (Economics), 2nd Upper Honours, University of Malaya, Masters in Business Administration,Cornell University, Ithaca, New York, United States of America
Raja Noor's career experiences prior to setting up TenStep Malaysia are largely in IT, starting as a Systems Analyst, going on to General Manager of IT in companies of various industries such as Malaysia Airlines, Bank Bumiputra Malaysia Berhad, Bank Industri, IndahWater Konsortium and MIMOS Berhad.
She joined MIMOS Berhad, a Government-funded organization focusing on Research and Development in IT, in May 1997 as the General Manager of Information Systems Management, moving on to the positions of Director of Product Development in 2001 and Vice President of Product Development in 2002. With the restructuring of MIMOS into an R&D organisation in 2003 she was made responsible for the technology focus area of Pervasive Computing. She was responsible for research areas such as e-Learning Technology, Language Engineering, Web Services and Open Source Software.
She was the Acting Chief Executive Officer of MIMOS Berhad before she retired in July 2006. Currently, she is a Director of RAZA Sendirian Berhad, a Malaysian company which started operations in 1974 and has been involved in Pharmaceuticals and trading activities.

Chris Bragg
Director of Project Management Services Middle East and Pakistan

B. Sc. in Zoology, Statistics from University of Cape Town, South Africa, 1974, Diploma in Datametrics (with distinction) in Operations Research, Computer Science, from University of South Africa, 1981, Project Management Professional (PMP®) certification from the Project Management Institute
Bragg has 30 years of business and project management experience, covering all aspects of IT as well as insurance, education, development, mining and consulting. He has extensive experience as an instructor in project management and technical fields, has lectured in Technology Management at the Arabian Gulf University, and has been an invited speaker at several regional conferences. He has been based in the Middle East for the last 12 years.
He is a past Regional General Manager for one of the biggest international software companies, and has substantial experience in change and performance management, outsourcing services, training, data analysis and design, and consulting services.

Alina Grossman
Director of Project Management Services Moscow

Far Eastern State Technical University, Vladivostok, Pacific Institute of policy & law, Faculty of public & municipal management. Specialization – Manager of Public & Municipal service
Grossman has more than 8 years experience in people management and project management. She has seven years experience as the head of a project management office. She has been responsible for many projects of startup project management offices in trade and manufacturing, banking, non-profit, and education. She took part in the historical and cultural project “Restore of Arc of triumph” in Vladivostok. She also has experience in training & development, PMO design, process design and deployment, business process modeling and reengineering.

Tomasz Andreasik
Director of Project Management Services Poland

B.Sc in Informatics – Technical University of Wrocław, Member of Project Management Poland Association – member of IPMA, TenStep Project Manager (TSPM™) certification from the TenStep Academy
Andreasik has worked for numerous companies in Poland and abroad as an middle or high level manager. Some of the positions he has held in the past are Marketing Manager for Lediberg Ltd, Translation Engineer for Magit/Corel Poland, Sales Manager for Bortslap/Fabory Poland. He has participated in numerous projects within Poland, cooperating with companies such as Dialog Telekom, Siemens, Inter Cars, etc. He speaks fluent Polish, English, and Russian.

Piotr Filipiuk
Director of Project Management Services Western Poland

Masters in Philosophy from University of Wrocław, Poland, Post-Diploma Degree in Application of Information Technology from University of Zielona Góra, Poland, Post-Diploma Degree in Service Marketing from Academy of Economics in Wrocław, Poland, Post-Diploma Degree in Social Communication from University of Warsaw, Poland
Filipiuk is an expert in project management. Through managing large telecommunication and industrial companies, he acquired unique and wide professional experience in conducting projects not only in the business environment, but also in public administration and government. He specializes in high-risk projects and risk management in general. Joining professional interest and passion for philosophy, he particularly appreciates epistemological and ethical aspects of project management.

Jorge Simão
Director of Project Management Services Portugal

Project Management Professional (PMP®) certification from the Project Management Institute, Microsoft Certified Systems Engineer. Systems and Computer Engineering, Technical University of Lisbon.
Simão has over 17 years experience in the IT field. In 1989 he started and managed his own application development consulting company. Since 1994 he has managed several software development and systems integration projects for Public Administration and Finance clients, providingconsulting with companies such as ICL and Microsoft. Some positions he has held are Project Manager for Microsoft Consulting Services and Managing Director and partner for an IT consulting company. He has expertise in project management and software development methodologies. He speaks Portuguese, English and basic French.

Janie Pelletier
Director of Project Management Services Québec

Project Management Professional (PMP®) certification from the Project Management Institute, Member of the Montreal, Québec (Canada) chapter of the Project Management Institute (PMI), TenStep Project Manager (TSPM™) certification from the TenStep Academy, Bachelor in Computer Science & Mathematics, Sherbrooke University, Sherbrooke, Canada
Pelletier has more than 25 years in IT, with 21 years in consulting and 14 years in the project management world. She has executed many mandates as project manager, project director, PMO director or project management advisor. Most recently, her primary focus has been in PMO startup, project management & portfolio management implementation. She has also participated in the startup of the PMO Community of Practice with the PMI Montreal. Her work experience includes many consulting firms, Canadian banks, and insurance companies.

Sebastian Cazacu
Director of Project Management Services Romania

B.Sc in Electronics - Telecommunications, “Politehnica” University of Bucharest, specialization in Software Engineering, Project Management Professional (PMP®) by Project Management Institute (PMI), Member of PMI Romania Chapter, Member of “PM Romania” Association, Microsoft Certified Professional
Cazacu has worked mostly in the ICT industry, managing software development and system integration projects. His areas of professional expertise include Project Management, business process management and Enterprise Project Management systems. Previous work experience includes Info World, UTI Systems, Genesys Software. Since 2003 he has partnered with TenStep, Inc., running the Romanian and Moldavian Branch Office as Managing Director. He speaks Romanian and English, with working knowledge of Italian.

Auberlin Takugang Fogang
Director of Project Management Services Cameroon

Project Management Professional (PMP®) certification from the Project Management Institute, Microsoft Certified Trainer, Microsoft Certified Systems Engineer, Electrical Engineering – option Technical computing, University of Aachen, Germany, Baccalaureate, majoring in Math and Physics
Fogang has accumulated over 10 years of experience in the architecture of information system as a consultant, IT manager and CEO. His area of expertise covers Information Technology and project management through training activities, consulting and audit based on international frameworks like PMBOK®, ITIL® and CobiT®.

EC Neo
Director of Project Management Services Singapore

Project Management Professional (PMP®) certification from the Project Management Institute, B.Eng (EEE) - Nanyang Technological University, Singapore
Neo has over 14 years of experience in business process consulting and IT project management across multiple industries (Hospitality, Real Estate, Internet, and Public Sector). He specializes in Internet technologies and collaboration platforms with deep domain knowledge in hospitality procurement processes. He had re-engineered and implemented e-procurement processes for a number of prestigious hotel chains across 15 cities in Asia and Europe and had facilitated business process re-engineering workshops with over 400 managers. He is also the author of a popular Microsoft Excel project management tool, estimated at over 200,000 copies in circulation.

Andre Nortier
Director of Project Management Services Southern Africa

BA.Ed. (Tech) Nelson Mandela University, Port Elizabeth, South Africa, 1984, SABEF Business Excellence Assessor, SA Quality Institute, 1997, Member and Registered Training Provider of PMISA
Nortier has more than 20 years experience as a project manager and business development consultant.

Menno Valkenburg
Director of Project Management Services Suriname

Masters in Computer Science from Erasmus University Rotterdam, The Netherlands, Member of Suriname Business Association, Project Management Professional (PMP®) certification from the Project Management Institute, TenStep Project Manager (TSPM™) certification from the TenStep Academy
Valkenburg has over 15 years of Project Management, ICT and business consultancy experience across a wide variety of industries (chemicals, energy, medical, public sector), countries (Netherlands, USA, Belgium UK, Germany, France, Suriname) and cultures. He has successfully completed projects for several large companies in both the private and public sectors. His clients include ICI, KPMG Consulting, NUON, Atos Origin and BSN Medical in Europe; KPMG LLP, Siemens, Panasonic and Rutgers University in the United States of America; and the Ministry of Education, Energy company EBS and CKC Surmac in Suriname.

Katarina Franzén Byttner
Director of Project Management Services Sweden

M.Sc in Metallurgical Engineering, Royal Institute of Technology, Stockholm, MBA, Warwick University, United Kingdom, Diploma in Quality Management, Karlstad University Sweden, Project Management training
Byttner has more than 20 years experience from industries including renewable energy, steel, explosives and armaments. Over the years she has worked in both managerial and engineering positions including R&D, quality and project management. She has been in charge of several technical, production and quality related industry projects. She has worked with companies including Bofors, Morphic Impact and Outokumpu Stainless.
Byttner speaks fluent Swedish and English as well as basic German and French. Like most Swedish speakers she also has a working knowledge of Norwegian and Danish.

Lwitiko Mwalukasa
Director of Project Management Services Tanzania

Mzumbe University – Tanzania (2001) in accounting, Postgraduate studies in International Project Management at Rovaniemi University of Applied Science (began 2004), MBA programme with Eastern and Southern African Management Institute (ESAMI) (present)
Mwalukasa is a founder, consultant and Managing Director of TenStep Tanzania. He has been working in the development field for more than seven years. He has been involved in developing and promoting participatory approaches and processes in management of community projects. He developed and delivered training modules on participatory monitoring & evaluation, project management, financial management, accountability, budget preparation and management, resource mapping and mobilization, the roles of Senior Managers in managing projects, complying with donors’ rules and regulations, and many others. He has experience in the banking industry and in donor funded programs in roles as Project Finance and Compliance Manager.