“If the IT Consultant you hire is supposed to be a subject matter expert, isn’t it just expected that he should stand behind any advice or promises he gives to you?”
What has been a surprise to many is that the industry’s standard answer to this question is not yes.
It has become an industry practice for many companies to deliver less than promised, to extend their deadlines, to under estimate the variables involved in a project. Due to this, too many users of Information technology are familiar with the project that is always 2 weeks from being complete.
As a Trusted, Reliable and accountable partner, Genius Consulting operates under high standards of morality and ethics. It is our belief that when an expert is hired to complete a task he should take full responsibility for the tasks execution and outcome, within his realistic control and reasonable foresight. To this affect we offer our customers the IT industry’s only IT Project Guaranteefor all of our services:
Genius Consulting guarantees that our engagements will be on time and within budget or we will pay for any portions that extend pass budget or extend pass the delivery date.
In order to maintain this promise, Genius Consulting only has two forms of engagement, a primary service engagement and a continuous service engagement. Our Primary service engagements have a fixed start date, end date and budget. Our continuous engagements are governed by a customized process utilizing our SMARTS process engineering method. In any case, our best practices are to standardize our input and our output with our customers in order to provide a consistent and dependable service.
