• Application Management Service

  • Progressive Application Development

  • Preventive Application Maintanance

  • Pro-Active Application Monitoring

  • Reactive Application Support

Application Management Service

Lower operational cost

Fulfill new business goals

Align with the Business

Respond rapidly to incidents

Reduced end-user complaints

Integrate with modern platforms

Gain rapid access to skilled resources

Progressive Application Development


Applications must grow to accommodate the changing needs of the business. In some cases this growth is a major modification and complete change to the application's core functionality. More often than not, these modifications are consistent and progressive. GeniusCo’s Progressive support addresses a client’s need to continuously modify their applications to adhere to changes in business process and strategy.

As a process orientated company, GeniusCo assigns a local, on-site dedicated Portfolio Manager to every client. This senior level professional will work within the client’s current company culture and environment to structure an ongoing process for delivering timely modifications to the client's applications that meet the requirements of the various end users and stakeholders of the organization.

GeniusCo’s development teams are made of only senior level developers who address all requirements with the greatest level of product knowledge in development and User Interface design.


Preventive Application Maintanance



As the saying goes “an ounce of prevention is worth a pound of cure”. At GeniusCo our method is to provide a pound of prevention to forgo a mountain of cures. Preventive maintenance is an ongoing assessment and adjustment of the client’s application foundation to insure optimal performance.

Preventive maintenance of the client's application involves proper assessment of the client's application hardware, network and supporting application requirements. The service also involves suggesting and completing the necessary preparations to insure that the client's application will run at the optimal level of efficiency. This assessment is documented and modifications to the client’s application core are carefully completed to insure that there are no interruptions in the application's ability to operate in its intended fashion.


Pro-Active Application Monitoring


The most inconvenient time to find out that an application is having a problem is when it fails to serve its purpose. GeniusCo maintains proactive monitoring and support from GeniusCo’s Global Application Monitoring and Network Operations Centers (NOC). GeniusCo monitors the stability of our client's applications, network and hardware. Upon identifying any failure, the client is notified and the problem is resolved. In many cases you will not have known there was a failure.


Reactive Application Support



As with all human made products, software has a margin of error. However small or large that margin  may be, errorss are inevitable. On some occasions an error in the client’s application will be uncovered by a user or employee. In the case of an error that is not recognized by GeniusCo’s Proactive Monitoring, the user can notify their dedicated, on-site GeniusCo Portfolio Manager by phone, email or through their dedicated customer IT services portal.

Once detected errors are diagnosed by GeniusCo’s quality assurance professionals and directed to the proper personnel to resolve the problem quickly. Each error is properly documented and reviewed for preventive maintenance to stop the error from occurring in the future . Measures are put in place to proactively monitor these types of occurrences to be addressed at the first sign of the error’s re-occurrence.


“A successful application is one that serves the needs of the business”

The GeniusCo Golden Rule

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GeniusCo in the news

  • Ambassador Victor Postolachi Joins the GeniusCo Senior Advisory Board
    Ambassador Victor Postolachi has joined the Strategic Advisory Board of GeniusCo. In this capacity His Excellency, Mr. Postolachi will advise GeniusCo on international and domestic business development matters as an equity partner. He joins a growing group of accomplished business persons currently residing on the GeniusCo Strategic Advisory Board.




  • State Representative Randal Mangham Joins GeniusCo Senior Advisory Board
    State Representative Randal Mangham  has joined the Strategic Advisory Board of GeniusCo. In this capacity Mr. Mangham will advise GeniusCo on international and domestic business development matters as an equity partner. He joins a growing group of accomplished business persons currently residing on the GeniusCo Strategic Advisory Board.




  • Dr. Kofi A. Boateng Joins GeniusCo Strategic Advisory Board
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